F.A.Q. about Airbus A320 flight simulator
General Information
Is the experience in the Airbus A320 simulator similar to real flying?
Yes! The cockpit of the Airbus A320 simulator is a perfect replica of the real cockpit, identical to those used by airlines to train professional pilots. In fact, pilots spend a significant part of their training in such simulators. All buttons, instruments, switches, and levers are identical to those in a real aircraft and function according to the same principles. The cockpit is surrounded by a spherical screen that displays a realistic environment, including airports and landscapes. The simulator responds to your actions during the flight — from engine sounds, warning signals, and autopilot notifications to the seatbelt sign. This combination of visual, sound, and technical elements makes your flight experience in the simulator as close to real piloting as possible.
What is the Airbus A320 flight simulator?
The Airbus A320 flight simulator is a realistic replica of the cockpit of this popular aircraft. Airlines use it to train pilots, while it also offers a unique experience for aviation enthusiasts. The simulator includes authentic aircraft components, advanced technology, and professional flight software.
How much time do I need for my first flight?
The duration of the flight depends on the number of participants and your preferences. For one or two people, a 60-minute flight is the best choice, as it provides enough time for takeoff, maneuvering, and landing. For groups of three to five people, we recommend 90 or 120 minutes to ensure everyone gets a chance to test the flight controls and enjoy the full experience. For a shorter adventure, a 30-minute flight is available, which is a sufficient option for a single participant. Longer flights allow for more time to practice different maneuvers and explore selected destinations. The number of spectators is not limited by the flight duration, but a maximum of four guests can be in the simulator at the same time.
It's my first time flying! Will I receive instructions on how to operate the Airbus A320 simulator?
Of course! No prior experience is required, as the Airbus A320 simulator is suitable for everyone, including complete beginners. Upon arrival, you will be welcomed by an experienced instructor who is also a real pilot. Before the flight, they will explain all the basic cockpit functions, key procedures, and controls needed for a successful takeoff, maneuvering, and landing. The guidance will be tailored to your knowledge and preferences so that you can experience a genuine flying experience in a way that suits you best.
What is the minimum age requirement for a flight in the flight simulator?
Children can participate, but it is important to consider certain limitations to ensure the experience is enjoyable and appropriate for them. • The minimum recommended height for active piloting is 140 cm. • Children aged 7 and above can operate the simulator, but only under the supervision of a parent or guardian. • Children aged 5 and above can watch the flight from the observer seats in the cockpit. • Younger children can sit with their parents, but due to the complexity of the simulator, they will not be able to actively participate in piloting. The cockpit accommodates a maximum of 5 people — four visitors and an instructor who guides the entire flight experience.
Is the experience in this Airbus A320 simulator similar to the real experience?
The simulator cockpit is identical to the original Airbus A320 cabin. • The instruments, switches, levers, indicators, and more are identical to those in real aircraft and function exactly the same way. • The cockpit is surrounded by a spherical screen with a realistic image from the airport to the landscape and buildings. • The view from the cockpit naturally responds to your actions during the flight.
Flight Reservation
How can I book my flight in the flight simulator?
You can easily book your flight through our website. You have two options: • Booking a flight with a specific date and time — choose the date and time that suits you best. • Purchasing a gift voucher, which is a perfect gift choice. You will receive the voucher within minutes via email. We offer different flight durations: 30, 60, 90, or 120 minutes.
How do I cancel my flight reservation?
If you need to cancel your flight reservation, please notify us in writing at our email address sim@fly-one.dk no later than one day before the reserved date. We will do our best to find you a new time slot that suits you.
How do I book my flight after receiving a gift voucher?
Booking your flight is simple. Follow these steps: 1. Visit our website and select the "Reservation" option. 2. Choose the flight duration that matches your gift voucher. 3. Pick your preferred date and time (available slots are marked in blue). 4. Enter your details and click "Confirm Booking." 5. You will be redirected to the payment page, but don't worry — payment is not required. 6. In the upper left corner, you'll see "Redeem Code?". Click on it and enter your gift voucher code.
Gift Vouchers
How do I receive a gift voucher?
You will receive your gift card immediately after purchase and payment on our website. It is sent electronically to your email in PDF format, which you can: • Print and give as a gift, or • Send digitally as a quick and easy gift. If you want a physical gift card, you are welcome to visit our simulator in Copenhagen.
Which gift voucher should I choose: 30, 60, 90, or 120 minutes?
The choice depends on the number of participants and your budget: • 60 minutes — The most popular choice for 1 or 2 people. • 90 minutes — Recommended for groups of up to 4-5 people. • 120 minutes — The most comfortable option for 4 or 5 participants. • 30 minutes — A budget-friendly option for one participant. Longer flights allow for more time to perform different maneuvers and explore selected destinations.
Do you offer a physical gift voucher?
Yes, we offer elegant paper gift vouchers that you can personally collect at our flight simulator location at Borgmestervangen 11, 2200 København N. To ensure availability, we recommend contacting us in advance to arrange a convenient pickup time.
Why didn't I receive my gift voucher?
If you haven't received your gift voucher, you might have accidentally selected "Reservation" instead of "Gift Vouchers" on our website. Another possibility is that there was a small mistake in your email entry. If you have any issues, please contact us via email at sim@fly-one.dk or phone at +45 3233 0146.
How many people can participate in the experience with one gift voucher?
With a single gift voucher, up to four people can share the flight experience. One person will take on the role of the pilot, while the others observe from the cockpit. During the flight, participants can switch roles freely. • 60-minute flight — ideal for 2 people. • 90-minute flight — the optimal choice for groups of up to 4 people. • 120-minute flight — the most comfortable option for all participants.
Accessibility and Special Needs
Do you have parking?
We do not have private parking at our location, but public street parking is available nearby. The easiest way to reach us is by metro (red line M3) or train (line F). Get off at Nørrebro Station and walk approximately 3 minutes to our simulator, located near the Netto store on Borgmestervangen Street.
Are there any health restrictions for using the flight simulator?
The flight simulator is a safe and fun experience, but we recommend caution for individuals with high blood pressure. Because the simulator provides an extremely realistic experience, heart rate may increase. People with balance issues may experience mild dizziness, especially during dynamic maneuvers. If you have any doubts about your health condition, we recommend consulting a doctor before your visit.
Is the flight experience suitable for people with mobility impairments?
Our instructors will do their best to tailor the experience to your needs. Please inform us in advance so we can provide the best support. Experience has shown that there is enough space for at least one wheelchair. For more information, contact us via email at sim@fly-one.dk.